JackThreads Reviews
JackThreads Customer Reviews (9)
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JackThreads Customer’s Q&A
JackThreads FAQs
What is the return policy of JackThreads?
JackThreads is happy to accept returns on unworn items in their original condition (unwashed, tags attached, and shoes must be in shoe boxes) within 30 days of the ship date. Mail-in returns have a $7 shipping label fee, which is waived if you opt for a store credit refund. At this time, they accept mail-in returns only. Please note some items such as swimwear, underwear, socks, and final sale items cannot be returned or exchanged. Shipping fees are not included in the refunded amount. To start a return, you can reach out to their customer service. Return processing takes one to two weeks to arrive at the warehouse and can take up to three weeks from the date received to be processed. If their return policy window passes while your return is in transit, your refund will still be issued once the warehouse inspects it.
About jackthreads.com Prices and Cost?
JackThreads is a curated shopping destination for streetwear and contemporary fashion. They offer exclusive pricing not found anywhere else. Some of their pricing includes 3 Tees for $25, CUFF BEANIES Free with $65+ Purchase, DOURO BOOT Only $60, and GRAPHIC COLLECTION Up to 15% Off. They also have Active Tees for $20. They offer Free Shipping on Orders Over $90. They also have items on sale, for example, an item originally priced at $80 is now available for $40, and another item originally priced at $45 is now available for $13. Please note that prices may vary based on the item and ongoing promotions.
How can I contact JackThreads customer service?
You can contact JackThreads customer service in the following ways: - Email: You can reach them anytime at service@jackthreads.com. They usually respond within 12-24 hours. - Live Chat: They offer live chat support from Monday to Friday, 9am-5pm EST. - Phone: You can also call them at +1 800 636 5225. Please note that the operating hours may vary..
About jackthreads.com Popular Products and Services?
JackThreads is a curated shopping destination for streetwear and contemporary fashion, featuring clothing, footwear, and accessories at exclusive pricing. Some of their popular products include boots, outerwear, tees, and graphic collections. They also offer mystery packs which include 3 tees for a certain price. They have a winter clearance sale where items like boots and outerwear are over 80% off. Customers can also get a free cuff beanie with a purchase over a certain amount. They have a Douro boot for sale and a graphic collection with up to 15% off. They have been in business since 2008 and have a fully staffed customer service team available Monday - Friday from 9am -5pm EST. Customers have praised their palladium boots, clothing, and sunglasses. The return process is also reported to be convenient. They are expanding their offerings and some of their items are sold on a presale basis. They are working to better message this across the site, as well as a presale email flow to keep customers more informed along the way.
About jackthreads.com Payment Method?
The website jackthreads.com accepts the following payment methods: Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Meta Pay, and Google Pay.
jackthreads.com Return Policy?
JackThreads has a return policy that allows customers to return unworn items in their original condition (unwashed, tags attached, and shoes must be in shoe boxes) within 30 days of the ship date. However, returns or exchanges may be limited based on program abuse, misuse, or bulk purchases. Please note that shipping charges are non-refundable and returns have an $8.95 shipping label fee. This fee is waived if you opt for a store credit refund.
As for the shipping policy, JackThreads provides information about order cancellations and modifications, order tracking, and the origin of the shipment. It's important to note that it may take up to two weeks for an order to ship. JackThreads offers various shipping methods and also provides international shipping. However, the specific details about these shipping methods are not provided.
Please note that this information is subject to change and it's always best to check the official website for the most accurate and up-to-date information.
Can you tell me more about JackThreads' shipping methods?
JackThreads offers several shipping methods. They currently use USPS, UPS, and DHL for their deliveries. Please note that certain items are not eligible to be shipped to P.O. Boxes. This restriction will be listed on the product page. While most of their orders will ship immediately from their warehouse, they also leverage a network of suppliers who manufacture on demand. For anyone ordering product manufactured on demand, the shipping window may be extended and product may not be received for up to two weeks.